<p>Once we have your order, we'll do all the heavy lifting and start processing your order straight away!</p>
<p>Typically, we see services connect within the hour, but it can take up to 24 hours. We'll let you know (via SMS) once you're ready to go.</p>

Once we have your order, we'll do all the heavy lifting and start processing your order straight away!

Typically, we see services connect within the hour, but it can take up to 24 hours. We'll let you know (via SMS) once you're ready to go.

How long will it take me to get connected?

Where can I find important information about my service?

What can I do to prepare for connection?

Will my internet network name and password be the same?

I have a Fibre to the Premises connection, do I need to change my cable connection port?

How can I optimise my Wi-Fi?

What are the different NBN connection types and what do they mean?

What can I do in the Buddy Telco App?

Do I need to cancel my services with my previous provider?

Getting started

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